JamboTravel House

Our Story

Understand why we are your best tour operator in East Africa

Jambo Travelhouse Safaris is a tour company registered under the laws of Kenya (East Africa). At the inception of Jambo Travelhouse Safaris, we committed ourselves to build a company based on ecotourism enhanced by quality service, integrity and sound business ethics, thus enabling us to become one of the leading African – inbound Internet-based Tour Operators.
Services offered to the individual traveller, groups, conferences and incentives include:

  • Tailor Made /Customizable Tours and safaris
  • Wild Life Lodges, Accommodation & National Parks
  • Land & Sea Transportation (motor vehicle, rail, coach, boat)
  • Air Transportation
  • Outbound tours

We also offer clients a “meet and greet” service on their arrival at every main entry point.

Delving Further Into How We Operate

Over the years we have sidestepped the lure of operating only popular tourist routes, encompassing unique ecological areas of East Africa, adventure (river rafting, mounting climbing, hiking, sailing, cycling, etc); special interest and cultural / historical tours incorporating experiences of East Africa.

Include wild game; bird watching; game fishing; photographic safaris; adventure excursions in search of insects, fossils, rare mammals and plant life; over-landers & trails.

A – Self-driven customizable tours with detailed personal itineraries with optional side excursions.
B – Tourist Guided Tours / Safaris in custom built safari minivans with carefully selected KPSG (Kenya Professional Safaris Guides) registered guides to provide professional skills and knowledge of the areas within which we operate.
Behind the scenes
Our dynamic team consists of 17 highly trained and well-traveled permanent staff members, who are committed to sustainable tourism. Annual inspection trips to accommodation and areas represented are undertaken to ensure a high standard of hygiene and service

Vehicles are driven by experienced drivers /guides. All our drivers/guides have extensive knowledge of the regions and wildlife, which you will encounter whilst on safari. All our drivers speak English and for the special needs of our clients other language-speaking driver /guides are available with prior arrangement.

Our fleet of safari vehicles are maintained to he highest standards by the Mechanical Service Department. Vehicles are driven by experienced drivers/guides. The vehicles consist of 9 seater minibuses and 7 seater land cruisers. They have game viewing hatches and are equipped with cool boxes to store your drinks. They also have space for the minimum luggage on safari. They are also equipped with binoculars, and first aid kits.

Our clients are met at the Airport by our representative, and similarly seen off on departure. At the Hotel a knowledgeable host or hostess will assist with their check-in and safari briefing. He/She will be available for them whenever they are in cities to help with shopping, appointment and packing. Should you wish us to protect your identity, this can easily be arranged. Airport representative and host/hostess will wear your badge or uniform, itineraries will be typed on your headed paper, and we will place your stickers on our minivans.

With offices in the important centers of Nairobi, Mombasa and Arusha, we are able to provide a smooth operation. Our Nairobi offices can be contacted from anywhere in Kenya on a 24-hour basis in case of an emergency. In case of any problem while on safari, always contact the driver/guide so that he can communicate with our offices back.

In case of health emergencies, flying doctor services are available to rescue you from anywhere in East Africa to well equipped modern hospitals.

1. FITS (Teaching & educating people to tour East Africa and its neighbors, and providing them with detailed information about places, excursions, costs, what to see and do etc.) FIT stands for Fully Inclusive Tours for the Free Independent Traveler. Groups, Conferences and Incentives Department.
2. East Africa National Parks and Game Lodges/ Camps  for fly-ins and self-drive.
3. Brokering representing other operators tours & safaris throughout East Africa and its neighbors.
Quality transportation with guaranteed window seats
On safari window seat is guaranteed for each client. Each minivan or 4×4 cruiser has a mobile HF radio, cool box, reference books, and binoculars, First-Aid Kit. Our cost for minibus or 4×4 cruiser includes the services of driver-guide. All vehicles are always maintained and kept at excellent standards.

Apart from our enthusiasm to offer clients an experience of a lifetime within our culturally diverse Flora, Fauna and beautiful land, we are also passionate about the preservation of our natural environment. We believe that as we wrestle with the demands of poor and exploding populations, the responsibility lies with all mankind.
Jambo Travelhouse Safaris believes that correct education will help develop an understanding of the vital importance of preserving our fragile and beautiful world for future generations. Therefore as part of the travel industry, we must play a leading part in the protection and education of our environment and the involvement in community projects. We are here to help tourism become the engine for economic development by facilitating responsible and sustainable tourism. This is handled by our own CSR department and charity organization Compassion Africa.